MDR
Monitoring, detection and response
With the Zerum MDR (Managed Detection and Response) service, you have human expertise and cybersecurity technology ready to protect your business against the most advanced cyber threats, without worrying about complexity, implementation delays and the time it takes to receive the results
threat hunters ready for action
Count on an experienced and highly qualified team, trained to proactively hunt down cyber threats and provide guidance, evidence and incident response.

intelligent detection technology
Powerful, integrated NDR, Threat Intelligence and AI capabilities allow our experts to detect even the most advanced threats. All in a plug & play solution that can be implemented in minutes.

total control and confidentiality
From the details of network monitoring to incident notification and response, you are in control throughout the execution of the service and can count on confidentiality to safeguard your operation.

24x7x365
MDR operates 24x7x365, based on consolidated methodologies and constantly updated cyber intelligence.

automated incident response
Reduce the average incident response time with the active response module. You can use the integrated
response actions or create customized actions.
specialized integrations
Enhance your malware threat detection capabilities with seamless integration with VirusTotal, YARA,
ClamAV, Windows Defender and whatever else is needed to secure your network.


security configuration assessment (SCA)
Take advantage of the SCA feature to identify misconfigurations and security flaws or deviations from
best practices and security standards in your infrastructure.
security log analysis
Collection and aggregation of logs from various systems and sources. Real-time analysis of logs to identify
patterns, anomalies and possible security threats. Generation of alerts and reports to enable
investigation or information for senior management.

Questions and answers
No. The MDR acts as an extension of your internal security team, offering additional expertise, 24×7 coverage and greater agility in responding to incidents. The idea is to complement your operations, not replace them. It helps to lighten the operational load and ensure that critical incidents are dealt with quickly by experienced professionals.
MDR can carry out everything from notifications and guidance to automated actions such as blocking IPs, isolating endpoints, quarantining files and applying rules to firewalls. Actions are carried out according to the playbooks defined with the client and always in line with the organization’s security strategy.
While a traditional SOC may focus only on monitoring and alerting, MDR goes further: it delivers actionable intelligence, human validation of incidents, active response and executive reports – all in a managed model and with proactive action.
Yes. The SOC operating the MDR service uses ITSM (IT Service Management) tools to record, track and manage security incidents in a structured and auditable way. This allows each relevant event to be treated as a formal ticket, with defined SLAs, a complete history of actions, assignment of responsibilities and transparent communication with the client.